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Guiding Applicants Through the Process

Do you want to see how other GLM/SLM users are instructing their applicants about registering, logging in and even completing their grants? Click on any of the links below to see these fantastic examples. Website Applicant Pages Grant FAQs How to Apply for a Grant Log On Page Messaging Click  HERE  to view this great log on page message. Foundant Ap...

Last updated: October 23rd, 2020 by Hanna Smith

Applicant Dashboard

When an applicant logs into their site they are brought to the Applicant Dashboard. This page houses all of the applicants current and historical Requests, as well as contact information and other important data.   From this page, applicants can: View Organization History if you have opted to have this feature turned on.   Sign out of the system or ...

Last updated: June 25th, 2018 by Brita Whisler

Duplicate Account Creation Warning

When an applicant enters their email address during registration, if their email address already exists in your site they will see the warning message below:  The message prompts them to log in to their existing account, or reset their password if needed. If the user clicks Next, they will see the following warning, and will not be able to continue ...

Last updated: March 11th, 2020 by Lauren Neulinger

Applicant Can't Submit a Follow Up

Problem An applicant is not seeing an Edit link to access a Follow Up assigned to them. Expected Behavior The applicant can click Edit, fill out their Follow Up form, and submit it. Solution #1 1. Navigate to the request summary page, and click the Follow Ups tab.  2. Double check that the applicant is the contact assigned to that Follow Up.   3. Fo...

Last updated: December 11th, 2020 by Lauren Neulinger

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