Questions Types: File Upload Questions

Written by Reina Gallion

Last published at: September 9th, 2021

"File Upload" and "Text and Upload" Question Types 

Both question types allow users to upload files into the form.

  • Only 1 file can be uploaded per question, so multiple upload questions will need to be built if you're collecting more than file. 
  • You have the option to specify which file types are accepted for each upload question.
  • You must set a maximum file size for each upload question. 
    • By default, each form has a maximum of 25 MiBs (mebibytes) of storage. This means that the file size limits of all file upload questions on the form can add up to 25 MiBs maximum. (Note: this limit is license-specific. Please reach out to your CSM with any questions.)
    • The file size limit for a question can be increased if needed even after the question has been used. 
  • File upload questions cannot be shared onto other forms.


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MiB (Mebibyte) Information

A MiB (Mebibyte) is slightly larger than a MB (Megabyte). Refer to the suggested ranges below when considering file size limits:  

  • 1-2 MiBs for documents up to about 10 pages
  • 3-5 MiBs for documents above 10 pages, or those that include images
  • 2-4 MiBs for a high-resolution photo


"Text and Upload" Specifics

 This question type allows users to type a response and/or upload a file. 

  • If the question is set as required, the user only needs to respond via 1 option (text or upload), but can respond via both. 
  • If you want to ensure that both a text response and a file are received, consider building separate text area and file upload questions instead.