Canceled Installments with CommunitySuite Integration

Written by Lauren Neulinger

Last published at: March 24th, 2020

If you utilize the integration between GLM/SLM and CommunitySuite, installments should only be canceled or reinstated within CommunitySuite. 

For a request synced between GLM/SLM and CommunitySuite: 

  • If an installment for the request is canceled in CommunitySuite, the installment's status of canceled will automatically update in GLM/SLM. 
    • If the installment is reinstated (uncanceled) in CommunitySuite, the installment will automatically show as reinstated in GLM/SLM.
  • If a full request is canceled in CommunitySuite, all installments for the request will automatically show as canceled in GLM/SLM.