Safe Sender List Email Instructions

As part of the online grant/scholarship application system you are using, you may receive emails related to your request. The sending address for these emails is:

administrator@grantinterface.com

If you do not see an email from this address upon registering with this online system, it is likely that your email provider’s spam filter has caught our correspondence.

If you found an email from the above address in your spam folder:

Please add @grantinterface.com to your address book or contacts. This will ensure that you continue receiving email communication regarding your application.

We have provided instructions for various email providers that should help you to add the @grantinterface.com domain to your Safe Senders list.

If you believe you should have received an email, but it does not appear in your spam folder or in any other mail folder and you are using some type of corporately managed email:

It is likely that your network setup is blocking these incoming emails. In order to prevent this, please contact your IT Administrator and ask them to add the aforementioned domain (@grantinterface.com) to your company’s white-list. They should be able to add the permission to allow these emails to come through, allowing you access to important grant-relevant communications.

How to Add an Email Address to Your Personal Email’s Safe Senders List?

Email Account Providers

AOL 8.0+

  • Step 1: Open the email
  • Step 2: Click Add Address icon
  • Step 3: Verify the sender's contact information

AOL Webmail

  • Step 1: Click on the Addresses tab in the upper right corner of the Mailbox window
  • Step 2: Click on the New drop-down menu and select New Contact.
  • Step 3: Type the email address of the new contact in the Screen Name field and click the Save button.

Earthlink

  • Step 1: Open the email
  • Step 2: Click Add Sender
  • Step 3: Verify that the contact information is correct
  • Step 4: Click "Yes"

Entourage

  • Step 1: Open the email
  • Step 2: Right-click the sender's email address
  • Step 3: Select Add to Address Book in the short-cut menu
  • Step 4: Verify the sender's contact details

Gmail

  • Step 1: Open the email.
  • Step 2: Click on More Options in the upper right hand corner of the message.
  • Step 3: Click on Add Sender to Contacts List in the header of the email.
  • Step 4: A confirmation message will be displayed above the email.
Juno
  • Step 1: From the mail screen, click on the Address Book tab.
  • Step 2: Insert the email address you would like to add.
  • Step 3: Click Quick Add

Mac Mail

  • Step 1: Open the email
  • Step 2: Right-click the sender's email address
  • Step 3: Click Add to contacts in the short-cut menu
  • Step 4: Click Save and Close

Microsoft Outlook Express 6+

  • Step 1: Open the email
  • Step 2: Left-click the sender icon, or right click the sender's name
  • Step 3: Click Add to contact
  • Step 4: Click Save and close

Microsoft Outlook 2003

  • Step 1: Open the email
  • Step 2: Select Actions on the toolbar
  • Step 3: Select Junk Email from the drop-down menu
  • Step 4: Select Add sender to Safe Senders List
  • Step 5: Verify that the contact information is correct and click Ok

Microsoft Outlook 2007

  • Step 1: Open the email
  • Step 2: Click Options on the Tools menu
  • Step 3: On the Preferences tab, under Email, click Junk E-mail
  • Step 4: Select Safe Senders or Safe Recipients tab and click add
  • Step 5: Enter the email address of the contact and click Ok

Microsoft Outlook 2010 & 2013

  • Step 1: On the Home Tab, in the Delete Group, click Junk
  • Step 2: Select Junk E-Mail Options from the dropdown list
  • Step 3: Select the Safe Senders tab
  • Step 4: Click Add, and enter the email address in the window that appears
  • Step 5: Click Ok

Mozilla Thunderbird

  • Step 1: Click the Address book button
  • Step 2: Make sure the Personal Address Book is highlighted
  • Step 3: Click the New Card button
  • Step 4: Under the Contact tab, copy and paste the address “administrator@grantinterface.com” and click ok

MSN Hotmail (Classic)

  • Step 1: Open the email.
  • Step 2: Click Save Address in the menu bar.
  • Step 3: Verify that the contact information is correct
  • Step 4: Click OK on the next screen.

Window Live Hotmail
Adding to the Address Book doesn’t automatically add you to the Safe Sender list - you must mark the sender as Safe.

  • Step 1: Open the email
  • Step 2: Click on the Mark as Safe link

Yahoo! Mail

  • Step 1: Open the email
  • Step 2: Select the Add to Address Book link.
  • Step 3: Enter the email address of the contact and click on Save Contact.

If you continue to have difficulty receiving email from the system, please contact Foundant Support at support@foundant.com



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