The friendly name is the name that appears as the sender on an email.
Example from list of emails in Outlook inbox:
Example of details displayed when email is opened:
The friendly name may only contain spaces, letters a-z, and numbers 0-9. No special or foreign characters will be allowed.
- Example: Test Friendly Name <firstname.lastname@example.org> - where Test Friendly Name is considered the "friendly name". (see image above)
The default email friendly name that will display as the from email address is: Administrator <email@example.com>.
- Normally, when your site is created, your email friendly name will be updated to your foundation name.
- However, if the recipient of the email clicks on reply the email address will be what was entered in the From Field of the email template.
Contact Foundant Support (firstname.lastname@example.org) to update the "friendly name"