Automated email notifications can be set up in your email templates that will send an email to your grant recipients before a follow-up is due. By default, the automatic follow-up email reminder goes out 14 days prior to the follow-up due date. However, this number can be updated to any number of days prior to the due date. If you would like to change the number of days, please contact Foundant Support at firstname.lastname@example.org.
Please CLICK HERE to learn how to create automated email templates and how to set it up in Process Notifications.